how we help

Through coaching, workshops, and facilitated conversations, LWC Consultants help you resolve conflicts in your organization.

There are many reasons why communication can become difficult, especially when people have conflicting ideas, communication styles, or even natural approaches to dealing with conflict in general. LWC consultants provide assistance; first by uncovering the root of dysfunction and then by selecting the right approach for improving discussions and running your organization more effectively and efficiently. We ask the right questions and create the right experiences to help empowered leaders navigate conflict and leverage its benefits for innovative solutions to maintain a competitive marketplace position.

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Conflict Management Workshops

Letterman White Consulting workshops help you manage conflict between partners, executives, and colleagues and leverage its inherent value.

Discover your communication style, default tendencies for managing conflict, the value in productive conflict, and how to manage interpersonal and group conflict to leverage its benefits. Our conflict management workshops help you explore and develop personal and group action plans to manage conflict effectively.

Conflict Management Coaching

Letterman White Consulting coaches help individual leaders gain a deeper self-awareness and understanding and discover options for improved conflict management.

One-on-one private coaching helps individual leaders better understand their natural tendencies for noticing and dealing with different types of conflict and find ways to notice more, manage triggers, and even reduce tension in others to reduce conflict in interpersonal conversations. Our coaches also are certified and experienced with assessments that help our client gain a better understanding of how, as leaders, others perceive their ability to manage unproductive conflict and leverage the value of productive conflict. As coaches, we offer:

  • Multi-rater, 360º Assessments: Myers Briggs Type Indicator (MBTI)®, Tracom Group Social Style®, and Korn Ferry Voices 360º

  • Conflict Orientation Self Assessment: Thomas-Kilmann Conflict Mode Instrument (TKI)®

  • Experience and results

Conflict Management Group Facilitation

Letterman White Consulting can help groups learn to effectively manage conflict and differences while leveraging the innovation benefits from productive conflict.

Important business meetings often fall short of their purpose when groups are unable to deal with conflict productively. Have you experienced any of these meeting scenarios?

  • Tremendous differences of opinions, ideas, and communication styles creating chaos in meetings that end without any plan of action;

  • Silence in meetings where the only sound is crickets chirping and the resulting decisions are never implemented; or

  • Meetings where one or two voices predominate and decisions are announced that are undermined when implementation is attempted?

Letterman White provides meeting facilitation beginning with providing assistance creating a conflict-reduced agenda, a short introduction on sources of group conflict and how to manage group discussions effectively, and group facilitation using effective conflict norms.