Build Leadership Capacity That Drives Business Results
Executive coaching, leadership assessment, and talent development that creates measurable
improvements in leadership effectiveness and organizational performance.
Effective leadership development goes beyond generic training programs. Using Korn Ferry certified methodology, we create custom leadership models tailored to your organization's specific challenges, then deliver targeted assessment, coaching, and development that produces measurable behavior change and business results.
Why Generic Leadership Development Fails
Most organizations invest heavily in leadership development programs that produce little lasting change. The problem isn't lack of effort—it's lack of customization and measurement.
Off-the-shelf leadership programs teach general concepts that may not address your organization's specific challenges. Without proper assessment of current capabilities, targeted development plans, and follow-up measurement, even well-intentioned programs fail to create sustainable behavior change.
The result? Leaders who attended training but continue operating the same way and frustrated executives who see no return on their development investment, and organizations that struggle with the same leadership gaps year after year.
Custom Leadership Models That Drive Measurable Change
Our leadership development process begins with understanding your organization's unique challenges and creating custom leadership models that address your specific needs. This diagnostic approach reveals whether leadership gaps require individual develop, group training, and/or organizational changes.
Custom Leadership Model Development Working with your subject matter experts, we identify the mission-critical leadership skills your organization requires.
Diagnostic Assessment We conduct comprehensive assessments to understand not just individual leadership capabilities, but also whether organizational structures, strategies, and operational processes create barriers to effective leadership.
Right-Sized. Solutions Based on our findings, we recommend the most effective approaches:
Individual coaching and development for skill-based gaps
Leadership workshops and training for group capability building
Structural, strategic, or process changes when systemic issues limit leadership effectiveness
Integrated approaches that address both individual and organizational factors
Leadership Development That Delivery ROI
Our strategic approach to leadership development creates measurable improvements in leadership effectiveness and organizational performance.
Massachusetts Operational Services Division Developed custom leadership model identifying mission-critical skills from the comprehensive Korn Ferry framework. Working with OSD subject matter experts, we tailored leadership competencies to their unique operational environment managing $2.38B in statewide contracts.
Pilot to Scale Success:
Started with 2-person pilot program
Conducted pre-assessment, 12-week coaching plan, and 1-year follow-up
Demonstrated substantial improvement and clear ROI
Scaled successful model to 4 cohorts spanning executive to newly-minted managers across the entire agency
Individual Executive Coaching: The LWC team of Korn-Ferry certified coaches provided one-on-one leadership coaching for senior and executive-level government leaders and legal professionals, focusing on strategic leadership capabilities and organizational effectiveness.
Academic Foundation: Teaching graduate-level leadership development using additional models including Zenger & Folkman’s framework and Kouzes & Posner Leadership Practices Inventory.
Ready to Build Leadership Capacity?
Whether you need individual executive coaching, custom leadership model development, or comprehensive leadership transformation across your organization, we start with understanding your specific challenges and goals.
Let's discuss your leadership development needs and explore how our proven methodology can create measurable improvements in leadership effectiveness and business results.
Or contact me directly: Susan@LettermanWhite.com | 610-331-2539